Terms and Conditions

Welcome to You&I Bridal (Stylish Bride Trading L.L.C). By purchasing a dress from us, you agree to the following terms and conditions:

1. Samples and Condition of Dresses:
   • Sample dresses are sold as seen. The Client agrees that cleaning and minor repairs may be necessary, which are not the responsibility of the Company.
   • If a sample dress is sold and delivered without being tried on, seen, or viewed, the Company accepts no responsibility or liability for satisfaction, fit, or condition.
   • All cleaning, repairs, and alterations of sample dresses will be discussed individually with the Company.
     
     
2. Payment Terms:
   • Sample dresses must be paid in full and collected on the day of purchase.
   • Alterations are not included in the cost of the dress. For all sample dresses, You&I Bridal will recommend a Dubai-based seamstress.
   • All payments for sample sale purchases are non-refundable and non-exchangeable.
     
     
3. Timeline and Delivery:
   • The Company will provide a timeline for the completion of the dress, including fitting and alteration sessions.
   • The Company shall not be liable for delays caused by circumstances beyond its control, including acts of God, governmental restrictions, or supplier delays.
     
     
4. Refunds and Exchanges:
   • Upon Initial Payment by the Client for a dress, the Company will not offer refunds under any circumstances, including changes to the wedding date, pregnancy, change of mind, change of venue, or wedding cancellation.
   • Sample dresses are sold as seen, and payments are non-refundable.
   • Payments made are non-transferable to other orders.
     
     
5. Alterations and Seamstress Recommendations:
   • The purchase price of the wedding gown does not include alterations. The Client is responsible for any alteration expenses.
   • While the Company recommends a preferred seamstress, it is not liable for any issues or damages from alterations by a seamstress engaged by the Client.
     
     
6. Liability:
   • The Company is not responsible for damages or losses occurring after the dress has been delivered and accepted by the Client.
   • The Company’s liability for any claims arising from this Contract is limited to the total amount paid by the Client.
     
     
7. Complaints Procedure:
   • If the Client is dissatisfied with the service received, they must notify the Company in writing as soon as possible. The Company will attempt to resolve the complaint satisfactorily.
   • Issues regarding alterations must be resolved directly with the party responsible for the alterations.
     
     
8. General Conditions:
   • All dresses are individually handmade, and while consistency is ensured, minor variations can occur. Silk is a natural fabric, and variations in weave are not considered faults.
   • The Client must check the dress fully before leaving the premises and ensure it is as ordered.
   • The Company accepts no responsibility for issues or damages once the dress has left the premises.

By purchasing a wedding gown from You&I Bridal, the Client acknowledges, understands, and agrees to these terms and conditions.

For inquiries or further information, please contact Hollie Briant at +971 56 404 6194.